black and yellow bus seats

AirHelp — Air Passenger Assistance and Compensation

An assistance service that helps you obtain compensation in the event of a delayed, cancelled, overbooked or missed connecting flight, by handling the administrative procedures for you.

About AirHelp

What the service offers :

Simplified interface: A tool designed to make accessible a procedure that is often lengthy and technical.

woman holding pink luggage
woman holding pink luggage

Claims management: AirHelp directly manages the claims process and communications with airlines.

AirHelp stands out in the travel industry for its commitment to passenger rights. The platform is particularly useful when a trip doesn't go as planned, as it transforms a flight problem into a structured and easy-to-follow compensation claim.

Assistance complète : Prise en charge des dossiers liés aux retards, annulations, refus d'embarquement et autres perturbations de voyage.

Eligibility check: Quick analysis to determine if your flight entitles you to compensation.

Services and Pricing

man sitting on gang chair near window
man sitting on gang chair near window
Time Saving and Reassuring Support

AirHelp's main advantage is saving you valuable time. Instead of researching regulations, filling out complex forms, and negotiating alone, passengers benefit from clearer and more reassuring support. The platform presents passenger rights in an accessible way, which can make a real difference in turning disruption into a concrete solution.

brown framed sunglasses on map
brown framed sunglasses on map
Pricing Model

AirHelp's pricing structure generally depends on the type of case and its outcome. It's a service-based approach related to the claim, rather than a simple subscription. Since specific conditions can vary depending on the situation, a personalized estimate is recommended before formally submitting a claim.

AirHelp Use Case

Ideal for frequent travelers who are more likely to experience delays or cancellations, AirHelp allows them to assert their rights systematically, without devoting the energy and time they would rather invest in their professional or personal activities.

black magnifying glass on map
black magnifying glass on map
Frequent and Business Travelers
Administrative Delegation After a Stressful Flight

Perfect for families or travelers who don't want to waste extra energy after a disrupted flight. AirHelp offers a simple solution to delegate the entire claims process, transforming a frustrating experience into an expertly managed one.

Ready to Assert Your Rights Without Unnecessary Formalities?

In short, AirHelp is a convenient platform for asserting your passenger rights without getting bogged down in complex administrative procedures. It's an effective delegation solution for regaining peace of mind after an unexpected flight disruption.

a man and a woman walking through an airport
a man and a woman walking through an airport
Contacts

mickael@support.trafinder.com
contact@trafinder.com

Address

P.O. BOX 34567 – NAIROBI GPO 00100 NAIROBI KENYA